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Cyber Center Internships

Find opportunities offered to students in the cybersecurity program.
Help Desk Technician, CIS Tutor, Junior Technical Assistant Intern, Cyber Programmer, and TechXchange.

Help Desk Technician

POSITION SUMMARY

  • Help Desk Support Technicians will provide technical support to incoming students under the Welcome Center of Westchester Community College.

  • Job Type: Volunteer

  • Remote

RESPONSIBILITIES

  • Provide Tier 1 technical support to students via telephone, email, and Zoom.

  • Monitor, review, and manage tickets in SysAid system.

  • Help users identify, troubleshoot, and resolve issues related to college required applications such as Microsoft Office 365 applications, Outlook, Teams, and Blackboard.

  • Guide in installing and configuring applications offered by the college.

REQUIREMENTS

  • CIS 110

  • No prior experience needed.

CIS/Cybersecurity Tutor

POSITION SUMMARY

  • Tutors provide one-on-one assistance with hands-on-labs and assignments to students taking CIS and Cybersecurity courses. 

  • Job Type: Volunteer or Work-Study

  • Remote

  • Spring 2022

RESPONSIBILITIES

  • Tutor individual students via Zoom in Computer Information Systems courses and associated software such as Excel, Word, PowerPoint, Access, Visual Studio.

  • Assist with hands-on labs, homework, assignments, and study strategies.

REQUIREMENTS

  • CIS 110

  • No prior experience needed.

Junior Technical Assistant  - Tier 1 Intern

POSITION SUMMARY

  • This job function is to troubleshoot basic I.T. support issues/tickets in the lab environment as well as aid in T1 internship projects directed by T2 support interns and technical assistants.

  • Job Type: Volunteer or Work-Study

  • In-person

  • Dates: TBD 

RESPONSIBILITIES

  • Troubleshoot, diagnose, and repair computers using re-certification steps.

  • Test hard drives, routers, and network cables, among other devices.

  • Update inventory and documentation of equipment on Snipe-IT asset tracking system.

  • Assist with projects assigned by T2 interns and senior technical assistants.

REQUIREMENTS

  • CIS 130, CIS 135, and CIS 140

  • No prior experience needed.

  • WCC Policy CastleBranch: Vaccination Card or Weekly COVID testing 

Computer Repair
Coming soon!

Junior Technical Assistant  - Tier 2 Intern

POSITION SUMMARY

  • This job function is to supervise and assist T1 support interns in their projects and troubleshoot elevated tickets by T1 interns. These interns will assist with the more technically complex projects carried out by technical assistants.

  • Job Type: Volunteer or Work-Study 

  • In-person 

RESPONSIBILITIES

  • Troubleshoot and support active Lab PCs, Mac Minis, and servers.

  • Software installation and system patching.

  • Perform security audits and reports.

  • Assist with projects assigned by senior technical assistants.

  • Independent projects.

REQUIREMENTS

  • Currently taking or have taken CIS 235, CIS 240, or CIS 245

  • Interns of this level must have prior experience in our internship program as a Junior TA - Tier 1.

  • WCC Policy: Vaccination Card or Weekly COVID testing 

Cyber Programmer

POSITION SUMMARY

  • Work with other students to create apps and programs such as freeware and tools for troubleshooting and scanning.

  • Job Type: Volunteer

  • Remote

RESPONSIBILITIES

  • Meet once a month too discuss projects.

  • Use Visual Basic to create freeware apps for the cybersecurity program.

  • Collaborate with other interns on projects.

REQUIREMENTS

  • CIS 120

Technician - Construction Crew

POSITION SUMMARY

  • Construction Crew Technicians will be assisting in building and beta testing technical simulations at the White Plains Center.

RESPONSIBILITIES

  • Assist in developing and implementing technical simulations

  • Beta test simulations.

REQUIREMENTS

  • CIS 130, CIS 135

Monitoring Room
Coming soon

GENCYBER INTERN

POSITION SUMMARY

  • GENCYBER Interns will collaborate to create activities and challenges for local high school students attending 2-week educational event. 

RESPONSIBILITIES​​

  • Leading and supporting students as they participate in activities. 

  • Work with other interns to plan, develop and coordinate tech-related activities using cybersecurity topics such as cryptography and forensics.

  • Utilize department owned equipment for activities such as Drones and Raspberry Pis.

  • Monthly meetings and 2-week summer camp

REQUIREMENTS

  • CIS 110

  • WCC Policy: Fully Vaccinated or Weekly COVID Testing

Teamwork
Coming soon Spring 2022